Retrieval and ranking

Retrieval

The short answer

Retrieval is the step where a search or AI system finds candidate documents or passages that might answer a question, before it ranks them and writes a reply. If your page is not retrieved, it cannot be cited.

Updated Oct 18 2026

Why Retrieval matters

Many assistants search before they answer. A page that cannot be crawled, rendered or matched to the question never enters the candidate set.

How to measure or use it

Check that key pages are indexed in Google and Bing, render their content without depending on scripts, and match the phrasing of real questions.

How I handle it

When a page is not being cited, I check retrieval first: indexed, crawlable, rendered and worded like the question. Only then do I touch the writing.

Related terms

Retrieval questions

Is retrieval the same as ranking?

No. Retrieval gathers candidates. Ranking orders them. A page has to pass the first step to be considered in the second.

Why is my indexed page not retrieved?

Often it has no clear passage that matches the question, or the question is worded very differently from the page.

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